DINGOADVENTURES · OVERNIGHT CARE · WALKS
Last updated July 17, 2026 · The short version: we don't sell your data, we don't run ads, and we only track location during active adventures.
Account details (name, email, phone), dog profiles (name, breed, care notes, vaccination info you provide), booking history, in-app messages between you and your Guide, photos and report cards from adventures, and — during active adventures only — the Guide's device location, which powers your live tracking map. If you submit a booking request on this website, we collect the contact details you enter in the form so we can follow up.
We do not sell your data. We do not run ads. We do not track you outside the app. Location recording starts at pickup and stops at drop-off — never in the background of daily life.
Your data is stored with Supabase (hosted Postgres) protected by row-level security: only you, your assigned Guide, and Dingo staff can access your records — enforced at the database layer, not just the app layer. Payments are processed by our payment provider; Dingo does not store full card numbers.
Your Guide sees what they need to care for your dog: dog profile, pickup address, and your messages. Other customers never see your information. We share data with service providers only as needed to run Dingo (hosting, maps, payments), and with authorities only if legally required.
Export or delete your account anytime in the app: Settings → Delete my account. Deletion is immediate and permanent. California residents have additional rights under the CCPA/CPRA, and we honor them for everyone: access, correction, deletion, and no discrimination for exercising them.
Dingo is for adults. We do not knowingly collect data from anyone under 13.
Privacy questions or anything else: dingocare@gmail.com. If we change this policy, we'll update this page and note the date above.